Exoskeletons: A New Era of Ergonomics and Safety in Industrial Work

Industrial and logistics jobs are undergoing rapid transformation. Rising production volumes, record e-commerce demand, tighter delivery expectations, and increasing process complexity are pushing workers and operations harder than ever before. At the same time, the availability of skilled manual labor is shrinking, absenteeism is rising, and musculoskeletal injuries continue to be one of the most persistent challenges in both logistics and manufacturing.

In this landscape, companies face a clear challenge:
How do you protect workers, maintain productivity, and ensure long-term operational stability in an environment built on physically demanding tasks?

Exoskeletons have emerged as one of the most promising answers. What was once a futuristic concept is now a practical, widely tested and rapidly adopted ergonomic solution that helps workers perform physically intensive tasks more safely, more efficiently, and with significantly less strain.

Importantly, exoskeletons are not about replacing people. They are about augmenting human capability, supporting healthy movement patterns, reducing injury risks, and making industrial work more sustainable for both workers and organizations.

Why Exoskeletons Matter Today

The rise of exoskeletons is driven by several powerful industry-wide trends.

Declining workforce availability

Warehousing, manufacturing, and logistics are facing chronic labor shortages. Fewer people are willing or able to perform physically demanding roles long term, and competition for reliable workers is intense. Companies increasingly need ways to protect and retain the talent they have.

Increase in musculoskeletal disorders (MSDs)

Injuries resulting from repetitive lifting, bending, twisting and overhead work remain one of the biggest causes of absenteeism and long-term health complications. Research shows that repetitive movements and improper lifting patterns are among the most common contributors to MSDs.

Pressure to increase productivity

With rising operational demands and tighter deadlines, companies must process more work with fewer people. The ability to support workers physically without slowing down operations becomes essential for maintaining throughput and consistency.

Growing focus on ergonomics and employee well-being

Modern organizations understand that ergonomics is not only about compliance. It is a strategic advantage. Better workplace ergonomics lead to lower turnover, fewer injuries, improved morale, and a stronger employer brand.

Exoskeletons directly address all of these challenges, making industrial work safer, more sustainable, and more resilient.

What Exactly Is an Exoskeleton?

An exoskeleton is a wearable biomechanical device designed to assist workers during physically demanding activities such as lifting, bending, squatting, carrying loads, or performing tasks above shoulder height.

Unlike traditional protective equipment, which only minimizes injury after strain occurs, an exoskeleton actively reduces load on the body while the task is being performed.

Its design allows it to:

  • reduce the forces acting on muscles, joints, and the spine
  • redistribute load from the body to its mechanical structure
  • improve postural stability during demanding or repetitive movements
  • increase endurance and reduce fatigue during long shifts
  • support natural, unrestricted range of motion

Workers often describe the sensation not as being pushed, but as feeling more stable and less exhausted throughout the shift.

According to independent biomechanical studies, advanced exoskeletons can reduce muscle activation in high-load regions by 40-60%, significantly lowering strain and improving long-term endurance.

How Exoskeletons Work: The Biomechanics Behind the Support

Behind their simplicity lies a sophisticated integration of biomechanical and mechanical principles. Modern exoskeletons follow the body’s natural movement patterns while reducing strain in critical zones.

They achieve this through four core mechanisms:

Load redistribution

The external structure absorbs part of the physical load that would normally be carried by a worker’s muscles or spine. This reduces compressive forces on the lower back and decreases fatigue in major muscle groups.

Targeted support in high-strain positions

Exoskeletons do not provide support constantly. They activate assistance in positions that place the greatest stress on the body, such as bending, lifting from low positions, or working overhead. This ensures maximum protection exactly when workers need it.

Natural, intuitive movement

Through mechanical joints or sensor-driven systems, the exoskeleton synchronizes with the user’s movements. It does not restrict range of motion, allowing natural flexibility and quick adaptation to varied tasks.

Reduced fatigue and greater endurance By lowering continuous muscle activation, workers maintain precision, stability, and pace longer throughout the shift. This leads to fewer errors, greater consistency, and a better physical condition at the end of the workday.

Passive and Active Exoskeletons

Exoskeletons generally fall into two categories, each suited for different environments and intensity levels.

Passive exoskeletons

Ottobock IX BACK AIR exoskeleton

Passive exoskeletons use mechanical elements such as springs, elastic components, dampers, and levers. They require no battery power and provide support through stored mechanical energy.

Ottobock IX SHOULDER AIR exoskeleton

Benefits include:

  • low weight
  • high reliability
  • minimal maintenance
  • suitability for all-day use

They are especially popular in warehouses, logistics centers, automotive assembly, and manufacturing lines where movements are repetitive but continuous productivity is essential.

Active exoskeletons

Ottobock IX BACK VOLTON exoskeleton

Active exoskeletons use electric motors, powered joints, sensors and smart control units to dynamically adjust assistance in real time. They provide stronger, more precisely targeted support, especially during heavy or high-frequency lifting tasks.

They are increasingly implemented in high-intensity industrial environments, including heavy manufacturing and construction.

Benefits for Workers and Employers

Benefits for workers

  • significantly reduced strain on back, shoulders and joints
  • improved stability and support during demanding tasks
  • sustained performance throughout long shifts
  • reduced fatigue and fewer repetitive stress injuries
  • improved long-term well-being

Benefits for employers

  • fewer workplace injuries and lower associated costs
  • reduced absenteeism and workforce turnover
  • improved productivity and throughput
  • more predictable staffing and operational stability
  • stronger positioning as a company that invests in employee safety and well-being

In industries defined by labor shortages and high physical demands, this can become a key competitive advantage.

More about the transformational potential of exosystems read in article on this link.

Conclusion

Exoskeletons represent a meaningful shift in how companies approach physically demanding work. They bridge the gap between the operational demands of modern industry and the physical limitations that often lead to injuries, fatigue, and instability.

By reducing strain, enhancing safety, and supporting long-term worker health, exoskeletons are becoming one of the most valuable tools for building a safer, more efficient, and more sustainable industrial workplace.

If your organization is considering ergonomic improvements or wants to test exoskeletons in a real operational environment, feel free to reach out to us. We can guide you through evaluation, selection, and implementation to ensure the best fit for your needs.

Our next article will dive deeper into real-world warehouse scenarios and measurable before-and-after results of exoskeleton implementation.

How WMS Integration with Couriers and Parcel Lockers Automates the Entire Shipping Workflow

In today’s fast-paced e-commerce and logistics landscape, customer expectations are higher than ever. Same-day dispatch, reliable tracking, flexible pickup options, and error-free deliveries have become the new standard rather than a competitive advantage.
Behind the scenes, however, achieving this level of speed and accuracy requires much more than manual workflows or standalone courier tools. It demands a fully connected environment where order data, shipment information, and tracking updates flow seamlessly between systems.

That’s why integrating a Warehouse Management System (WMS) with courier platforms and parcel locker networks is no longer optional — it’s a core requirement for any operation that wants to scale efficiently, reduce errors, and deliver a consistent customer experience.

Why Integration with Couriers and Parcel Lockers Matters

Without direct connection between your WMS and courier or locker networks, your shipping process still relies on manual entry and label generation.
This increases the chance of errors, delays, and extra workload.

With direct integration (as in Servis24 WMS), every step — from shipment creation to delivery and locker pickup updates — happens automatically, with no human intervention.

What Courier and Locker Integration Includes

  • Automatic shipment registration and label generation
  • Tracking and pickup scheduling
  • Real-time delivery status updates
  • Return handling and notifications
  • For parcel lockers:
    • Automatic locker selection based on customer address
    • Reservation of locker space in real-time
    • Pickup confirmation when the user scans the QR code

All handled seamlessly from one interface.

Most Common Couriers and Locker Networks in Croatia & EU

Key Benefits

✅ Faster dispatching: Integrated shipping workflows automate label creation, data exchange and courier selection, significantly reducing handling time per parcel.
✅ Fewer data entry errors: Orders, customer details and shipment data flow directly from WMS to couriers, eliminating manual input and preventing costly mistakes.
✅ Full shipment and pickup visibility: Real-time tracking updates, delivery statuses and locker pickup confirmations provide complete transparency for both warehouse teams and customers.
✅ Enhanced customer flexibility: Customers can choose between home delivery, pickup points or parcel lockers, improving convenience and reducing failed delivery attempts.
✅ Cost reduction through locker deliveries: Parcel-locker networks lower last-mile delivery costs, minimize returns and reduce the operational load on warehouse dispatch teams.

Case Example

A regional e-commerce client integrated Servis24 WMS with Croatian Post and Boxnow lockers, including automated parcel locker assignment.
Result: label generation time dropped from 45s to 8s, and 70% of customers now choose parcel lockers — cutting delivery costs by 15%.

Conclusion

Courier and locker integration represents the next step in smart warehouse automation.
It connects warehouse operations directly to the last mile — ensuring faster delivery, better user experience, and measurable savings.

👉 Servis24 WMS supports major courier and parcel locker integrations in Croatia and across Europe.
If you want to automate both shipping and pickup — contact us for a live demo.


Integrating WMS with ERP, TMS and Other Systems – Best Practices and Common Pitfalls

In modern supply chains, a WMS (Warehouse Management System) rarely operates alone.
Its true power is unlocked when it seamlessly connects with other enterprise systems — ERP, TMS, WCS, and BI analytics tools.

Integration between two systems means that they exchange data automatically, accurately, and in real time, without the need for manual entry or copying information from one place to another. In practice, this means that the WMS and ERP “communicate” through APIs or other integration protocols: the WMS sends information about inventory levels, receipts, and shipments, while the ERP provides orders, item master data, partners, and financial documents. This eliminates manual steps, reduces operational errors, and ensures that all systems remain synchronized at all times. Such seamless data flow enables faster decision-making, better process control, and a stable foundation for scaling the business.

Integration has become a critical success factor for every WMS implementation — but it’s also where many projects fail if not done right.

Why Integration Is Essential

Without proper integration, even the best WMS can create more problems than it solves.
If data is inconsistent between systems, the result is double entries, stock mismatches, inaccurate invoices, and incomplete reports.

A successful integration ensures a Single Source of Truth — all systems use the same accurate and up-to-date information.

Most Common Systems Integrated with WMS

1. ERP (Enterprise Resource Planning)

2. TMS (Transport Management System)

  • Handles transport planning, routes, and cost control.
  • Receives shipping and receiving data from WMS.

3. WCS (Warehouse Control System)

  • For automated systems like AutoStore, sorters, AGVs.
  • WMS manages the logic; WCS handles physical execution.

4. BI / Analytics Tools

Integration Models

1. Point-to-Point Integration

  • Direct connection between two systems.
  • Suitable for small setups but limited scalability.

2. Middleware / Integration Platform (ESB, API Gateway)

  • Central hub that manages all communication (e.g., Azure Integration Services, MuleSoft, nShift).
  • Adds flexibility, scalability, and security.

3. API-First Approach

  • Modern WMS platforms like Servis24 WMS use REST APIs for real-time integration.
  • Simplifies connectivity with ERP, mobile apps, and external services.

Common Integration Mistakes

🚫 Undefined business processes – integration starts before workflows are fully mapped.
🚫 Poor data mapping – mismatched fields between systems.
🚫 Insufficient testing – skipping sandbox and scenario validation.
🚫 Lack of logging and monitoring – errors are hard to trace post-launch.
🚫 Version mismatches – one system updates, breaking compatibility.

Best Practices for Success

Map all data flows upfront – define direction, fields, and ownership with the ERP/TMS team.
Use standardized formats (JSON, XML, EDI) – reduce maintenance effort.
Ensure bidirectional synchronization – confirmations prevent data loss.
Implement detailed logging and monitoring – Servis24 WMS logs all transactions in real time.
Adopt an iterative rollout – test and deploy in controlled phases.

Conclusion

Integrating WMS with ERP, TMS, and other enterprise systems isn’t just a technical step — it’s the foundation of a truly digital warehouse.
Properly executed, integration drives transparency, speed, and efficiency throughout the supply chain.

👉 If you’re planning to connect or upgrade your WMS, contact us to see how Servis24 WMS streamlines integration through its API-first architecture and over two decades of real-world experience.

Health and Safety in the Warehouse: The Hidden Key to Long-Term Efficiency

With the shortage of qualified warehouse workers growing across Europe, ensuring health and safety is no longer a compliance issue — it’s a strategic imperative.
Companies that invest in ergonomics, modern equipment, and employee well-being end up with lower costs, better retention, and higher productivity.

Why Health & Safety Is a Business Priority

What used to be viewed as an expense is now an investment:

  • Fewer injuries → fewer sick days
  • Better conditions → lower turnover
  • Safer environment → higher quality of work

Modern logistics leaders understand that caring for people means caring for long-term profitability.

Key Health & Safety Elements in Modern Warehousing

1. Ergonomic Workstations

  • Proper height tables, shelf positioning, and layout optimization,
  • Reduce strain on back, knees, and shoulder.s

2. Lighting and Climate Control

  • Adequate light and ventilation reduce fatigue and errors.

3. Traffic & Zone Safety Management

  • Marked walking zones, forklift sensors, restricted areas,
  • Prevent collisions and near-misses.

4. Digital Safety Monitoring

  • WMS systems (like S24 WMS) track workflows and risky zones, alerting supervisors in real time,
  • Automation reduces unnecessary manual handling.

5. Training and Safety Culture

  • Regular safety briefings and employee feedback sessions,
  • Encourage proactive reporting of potential hazards.

The Rise of Industrial Exoskeletons

One of the fastest-growing innovations in warehouse safety is the use of exoskeletons — wearable mechanical supports that reduce physical strain during lifting or repetitive tasks.

Global leaders such as Toyota, BMW, Amazon, and DHL are already investing heavily in these systems.

SuitX by Ottobock
SuitX by Ottobock Exoskeleton

Benefits include:

  • Up to 60% reduction in muscle fatigue,
  • Fewer back and shoulder injuries,
  • Higher productivity with older or less physically strong workers,
  • Improved morale and employee retention.

What once looked futuristic is now becoming a standard in top-tier logistics operations

Long-Term Impact: Safety as Strategy

Workplace safety directly impacts:

  • Costs – fewer injuries, fewer replacements
  • Productivity – faster, more consistent work
  • Talent retention – better employer reputation

Smart, safe, and digitally supported warehouses attract — and keep — the best talent.

Conclusion

Investing in safety, ergonomics, and smart technology isn’t just a matter of compliance — it’s a long-term competitive strategy.
Companies that put people first will always lead in performance, stability, and growth.

Aktiva Info supports logistics companies in digitizing and optimizing not only their warehouse processes but also the working conditions that keep employees safe, motivated, and efficient. Get in touch with us if you need any assistance or guidance.